Boarded bus service 193 this afternoon to the train station for my class. This particular bus driver..or rather...bus captain (nowadays everyone has nice title) was extremely polite and welcoming. He would greet everyone who came on board and remind passengers to tap their ezlink card properly if they did not do so and thanked them if they did juz that. As you have it, Singaporeans are a shy lot. Most were dumb-founded when they were greeted by this cheerful captain and few responded. From the body language of some passengers, they might have thought that the captain was a bit xiao; it seemed that they rather have the usual grouchy captain.
Every now and then, Singaporeans gripe about poor service, so much so that we have to think of acronym like GST (Greet, Smile and Thank) to remind ourselves. The same happens at Taka. Their staff will line up to greet shoppers when the store opens/closes daily. Most shoppers will juz walk past without acknowledging them. Guess Singapore will take a long while to inculcate good service culture if its people does not learn to reciprocate.
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11 comments:
tt time my tcher told me tt she board e bus, she greet e bus captain... most of e time e captain was shock... bt still return her greetin...
normally when salespersons/cashiers greet me, i either greet them or give a smile. but hor, i feel funny lor, 'cos the rest of the pple jus bo-chap; or sometimes the salespersons r jus 'doing their job' by greeting, not sincere one lor.
Do you say thank you back to the cashier after he/she said thank you to you ? I do everytime. Sometimes, the cashier never say thank you, instead I say thank you to him/her. Maciam he/she buy thing from me like that !!
Singaporeans are shy and protective by nature. You kena approach by some stranger, you will give him/her the wierd look like what the heck you want ? People give way to you, you just won't raise up your hand to say thank you, thinking that its such a stoopid move to raise up your hand in the car. Shyness, being the typical asian mentality kinda make us not say what we want to say, not do what we want to do. Because of that, our society had became a very closed environment .. everyone for himself. However, shyness isn't an excuse for poor service quality. Have you ever been to a shop where they don't even treat you as if you are existent.
tis happened vy long time ago ... ... One rainy day, my fren was driving on the expressway. She wanted to switch to the nxt lane, and the driver on the nxt lane politely let her crossed over. Bcos she wanted to go to the extreme right lane, so she got to switch again. While switching and oso being thankful to the polite driver, she raised her hand to gesture thank you. Guess what!!! She banged onto the car in front.
U see, LADY DRIVER!!!
Tis story is not 2 discourage u fr saying thank you huh.
ya lor, sometimes I, as customer say thank you instead.
singapore drivers don't signal appreciation by raising their hands, but will readily show their middle fingers!!
Different lah. Lady driver very focused on. Can drive, cannot raise hand. Can raise hand, cannot drive. That is why they must drive auto car mah. Drive manual, must shift stick, sure langa one !!
Must learn fr Mr Bean ... but hor, if lady drivers do tt in the cars, other cars sure langa ... hahaha!
wa... say lady driver until so bad... u ppl den bad leh!
practice yr driving skills here...
http://www.107.peugeot.co.uk/peugeot.swf
To Piyano: Lets see if you are great at driving after you pass the tests. Meanwhile, lady driver in general (not across the board), have a bit coordination issues and awareness aren't really as good as well. But of course, some men are like that too.
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